Politique de confidentialité

www.thalyssa.com site web appartient à Thalyssa "Musij jessica, qui est un responsable de traitement de vos données personnelles.

Nous avons adopté cette Politique de confidentialité, qui détermine la manière dont nous traitons les informations collectées par www.thalyssa.com, et qui explique également pourquoi nous devons collecter certaines données personnelles à votre sujet. Par conséquent, vous devez lire cette Politique de confidentialité avant d’utiliser www.thalyssa.com site web.

Nous prenons soin de vos données personnelles et nous engageons à garantir leur confidentialité et leur sécurité.

Informations personnelles que nous recueillons :

Lorsque vous visitez le www.thalyssa.com, nous collectons automatiquement certaines informations sur votre appareil, y compris votre navigateur web, votre adresse IP, votre fuseau horaire et certains des cookies installés sur votre appareil. De plus, au fur et à mesure que vous parcourez le Site, nous recueillons des informations sur les pages web ou produits que vous consultez, sur les sites web ou termes de recherche qui vous redirigent vers le Site, et sur la manière dont vous interagissez avec le Site. Nous appelons ces informations collectées automatiquement « informations sur l’appareil ». De plus, nous pourrions collecter les données personnelles que vous nous fournissez (y compris, mais sans s’y limiter, nom, nom, adresse, informations de paiement, etc.) lors de l’enregistrement afin de pouvoir remplir l’accord.

Pourquoi traitons-nous vos données ?

Notre priorité absolue est la sécurité des données clients et, à ce titre, nous ne traitons que des données utilisateur minimales, seulement autant que nécessaire pour maintenir le site web. Les informations collectées automatiquement sont utilisées uniquement pour identifier les cas potentiels d’abus et établir des données statistiques concernant l’utilisation du site web. Ces informations statistiques ne sont pas autrement agrégées de manière à identifier un utilisateur particulier du système.

Vous pouvez visiter le site sans nous dire qui vous êtes ni révéler d’informations permettant à quelqu’un de vous identifier comme une personne spécifique et reconnaissable. Cependant, si vous souhaitez utiliser certaines fonctionnalités du site, ou si vous souhaitez recevoir notre newsletter ou fournir d’autres informations en remplissant un formulaire, vous pouvez nous fournir des données personnelles, telles que votre adresse e-mail, prénom, nom de famille, ville de résidence, organisation, numéro de téléphone. Vous pouvez choisir de ne pas nous fournir vos données personnelles, mais vous pourriez alors ne pas pouvoir profiter de certaines fonctionnalités du site. Par exemple, vous ne pourrez pas recevoir notre newsletter ni nous contacter directement via le site web. Les utilisateurs qui ne savent pas quelles informations sont obligatoires sont invités à nous contacter via jessicamusij@live.be.

Vos droits :

Si vous êtes résident européen, vous bénéficiez des droits suivants concernant vos données personnelles :

  • Le droit d’être informé.

  • Le droit d’accès.

  • Le droit à la rectification.

  • Le droit à l’effacement.

  • Le droit de restreindre le traitement.

  • Le droit à la portabilité des données.

  • Le droit de s’opposer.

  • Droits en matière de prise de décision automatisée et de profilage.

Si vous souhaitez exercer ce droit, veuillez nous contacter via les coordonnées ci-dessous.

De plus, si vous êtes résident européen, nous notons que nous traitons vos informations afin de respecter les contrats que nous pourrions avoir avec vous (par exemple, si vous passez commande via le Site), ou autrement pour poursuivre nos intérêts commerciaux légitimes mentionnés ci-dessus.

Liens vers d’autres sites web :

Notre site web peut contenir des liens vers d’autres sites qui ne sont pas détenus ou contrôlés par nous. Veuillez noter que nous ne sommes pas responsables de ces autres sites web ni des pratiques de confidentialité des tiers. Nous vous encourageons à être attentif lorsque vous quittez notre site web et à lire les déclarations de confidentialité de chaque site qui pourrait recueillir des informations personnelles.

Sécurité de l’information :

Nous sécurisons les informations que vous fournissez sur des serveurs informatiques dans un environnement contrôlé et sécurisé, protégés contre tout accès, utilisation ou divulgation non autorisés. Nous maintenons des garanties administratives, techniques et physiques raisonnables pour protéger contre l’accès non autorisé, l’utilisation, la modification et la divulgation de données personnelles sous son contrôle et sa garde. Cependant, aucune transmission de données via Internet ou réseau sans fil ne peut être garantie.

Divulgation légale :

Nous divulguerons toute information que nous collectons, utilisons ou recevrons si la loi l’exige ou le permet, comme pour se conformer à une assignation ou à une procédure juridique similaire, et lorsque nous croyons de bonne foi que la divulgation est nécessaire pour protéger nos droits, protéger votre sécurité ou celle d’autrui, enquêter sur la fraude ou répondre à une demande gouvernementale.

Coordonnées :

Si vous souhaitez nous contacter pour en savoir plus sur cette politique ou si vous souhaitez nous contacter concernant toute question concernant les droits individuels et vos informations personnelles, vous pouvez envoyer un e-mail à info@thalyssa.com

Conditions Générales

Rédaction claire et précise pour vos contrats en Belgique

Conditions Générales

Rédaction claire et précise pour la Belgique.

A close-up of hands typing on a laptop with legal documents on the desk.
A close-up of hands typing on a laptop with legal documents on the desk.
A neat workspace with a Belgian flag and legal books stacked beside a computer.
A neat workspace with a Belgian flag and legal books stacked beside a computer.
Clarté

Des conditions simples à comprendre pour tous vos clients.

Conformité

Respect strict des lois belges en vigueur.

Terms and Conditions

Welcome to www.thalyssa.com!

These terms and conditions outline the rules and regulations for the use of Thalyssa's Website, located at https://www.thalyssa.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.thalyssa.com if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing www.thalyssa.com, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Thalyssa and/or its licensors own the intellectual property rights for all material on www.thalyssa.com. All intellectual property rights are reserved. You may access this from www.thalyssa.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from www.thalyssa.com

  • Sell, rent, or sub-license material from www.thalyssa.com

  • Reproduce, duplicate or copy material from www.thalyssa.com

  • Redistribute content from www.thalyssa.com

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Thalyssa does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Thalyssa, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Thalyssa shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Thalyssa reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Thalyssa a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Thalyssa; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Thalyssa. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Thalyssa's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Returns & Refunds policy

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail info@thalyssa.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days

  • The goods are in the original packaging

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

  • The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

  • The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

rue de la station 22, 4430 Ans

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@thalyssa.com

FAQ

Qu'est-ce que les CGV ?

Les conditions générales de vente définissent les règles entre vendeur et acheteur.

Sont-elles obligatoires ?

Oui, en Belgique, elles sont indispensables pour encadrer légalement vos transactions.

Que doivent contenir les CGV ?

Elles incluent les modalités de paiement, livraison, rétractation, garanties et responsabilité.

Comment les rédiger ?

Il faut respecter la législation belge et être clair pour éviter les litiges.

Puis-je les modifier ?

Oui, mais toute modification doit être communiquée aux clients.

Où les afficher sur mon site ?

Placez-les en page dédiée accessible depuis le pied de page ou lors du processus d'achat.

Contactez-nous

Pour toute question sur les conditions générales, écrivez-nous.

Email

info@thalyssa.com